Hospital visitation guidelines
Effective February 13, 2023
Emanate Health is committed to keeping those in our care safe. We also understand how important it is to be able to be able to visit those you care about. Our visitation guidelines are designed to ensure the healthy and safety of our visitors and patients.
Masking in Health Care Facilities
As mandated by the California Department of Public Health and the Los Angeles County Department of Public Health, Emanate Health requires masking in health care facilities.
For the latest information and resources on masking, vaccine, or testing requirements, please visit the California Department of Public Health and Los Angeles County Department of Public Health websites.
Hospital Visitor Policy
- Visiting hours are 11 a.m. to 8 p.m.
- Visitors must be 16 years or older.
- Exceptions will be made for patients that are in end-of-life situations, pediatrics (less than 17 years old) or patients that are disabled and require the presence of a caregiver.
- Patients with COVID-19 or suspected of having COVID-19 will not be allowed visitors unless they receive special permission.
- The Emergency Department may allow one visitor per patient at a time, unless patient is COVID-19 positive or suspected of having COVID-19.
- Surgical/Procedure Patients may have one visitor while undergoing the surgical/procedure process and if admitted will follow current policy for inpatients.
- Patients coming for a test or procedure may have one visitor accompany them.
- The Labor & Delivery & Mother-Baby Care Unit will allow 2 support persons.
- NICU will allow 1 parent to visit at a time.
- Hospice will allow 3 visitors at all times without limitation.
- The Pediatrics Unit will continue to allow 2 visitors.
- Visitors are encouraged to stay in the room with the patient whenever possible.
- Common areas, including the waiting rooms, lobbies and cafeterias will be open to hospital visitors that meet visitor requirements.
- Visitors may not eat in patient rooms.
- Emanate Health will continue to provide alternative methods for patients to connect with loved ones, including FaceTime and phone calls.