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Hospital visitation guidelines

Effective August 18, 2022

We have been closely monitoring our situation related to COVID-19 and are grateful that cases are going down at our hospitals and throughout the state and Los Angeles County. In light of this, we are further opening our hospitals to accept visitors.

All approved visitors must wear a mask and comply with vaccine or testing requirements per Los Angeles County Department of Public Health.

Visitors that are booster-eligible must have received the booster.

Hospital Visitor Policy

  • Visiting hours are 11 a.m. to 8 p.m.
  • Visitors must be 16 years or older.
  • Exceptions will be made for patients that are in end-of-life situations, pediatrics (less than 17 years old) or patients that are disabled and require the presence of a caregiver.
  • Patients with COVID-19 or suspected of having COVID-19 will not be allowed visitors unless they
    receive special permission.
  • The Emergency Department may allow one visitor per patient at a time, unless patient is COVID-19 positive or suspected of having COVID-19.
  • Surgical/Procedure Patients may have one visitor while undergoing the surgical/procedure process and if admitted will follow current policy for inpatients.
  • Patients coming for a test or procedure may have one visitor accompany them.
  • The Labor & Delivery & MBCU will allow 2 support persons.
  • NICU will allow 1 parent to visit at a time.
  • Hospice will allow 3 visitors at all times without limitation.
  • The Pediatrics Unit will continue to allow 2 visitors.
  • Visitors are encouraged to stay in the room with the patient whenever possible.
  • Common areas, including the waiting rooms, lobbies and cafeterias will be open to hospital visitors that meet visitor requirements.
  • Visitors may not eat in patient rooms.
  • Emanate Health will continue to provide alternative methods for patients to connect with loved ones, including FaceTime and phone calls.

Visitor Responsibilities

Pursuant to the California Department of Public Health’s (CDPH) State Public Health Officer Order issued on Aug. 5, 2021, and an All Facilities Letter issued on Aug. 12, 2021, the hospital requires all visitors to provide documentation of a completed COVID-19 vaccination or of a negative COVID-19 test.

Recognized proof of vaccination includes:

  • COVID-19 Vaccination Record Card (issued by the Department of Health and Human Services Centers for Disease Control & Prevention or WHO Yellow Card) which includes name of person vaccinated, type of vaccine provided, and date last dose administered); OR
  • A photo of a Vaccination Record Card as a separate document; OR
  • A photo of the client's Vaccination Record Card stored on a phone or electronic device, OR
  • Documentation of COVID-19 vaccination from a health care provider; OR
  • Digital record that includes a QR code that when scanned by a SMART Health Card reader displays to the reader client name, date of birth, vaccine dates and vaccine type. For information on how to access your digital record, visit: https://myvaccinerecord.cdph.ca.gov/.

If a visitor does not have one of the abovementioned forms of vaccination proof, or if they are unvaccinated or partially vaccinated, they must provide:

  • Documentation of a negative SARS-CoV-2 (COVID-19) PCR test dated within 48 hours of your visit, OR
  • Documentation of a negative SARS-CoV-2 (COVID-19) antigen test dated within 24 hours of your visit
  • The test results must be available at the time of entry to the hospital
  • Test results must be from a licensed laboratory
  • COVID-19 home/self-collection test results will not be accepted

To register for a free COVID-19 test, please click the link for the county in which you live in, only:

Pursuant to the CDPH guidelines of the order, proof of vaccination or a negative COVID-19 test will be confirmed and documented by Emanate Health and available to local public health departments. Exceptions to these guidelines include individuals who are visiting a patient in critical condition, when death may be imminent.