The safety of all visitors, patients and staff is our top priority. Our visitation policy has been updated in accordance with California Department of Public Health (CDPH), county regulations and infection control best practices. Please note that visitor policy may change at any time.
Contraction of COVID-19 exists everywhere with every contact, while Emanate Health has taken prudent precautions for the safety of our visitors wishing to enter, Emanate Health takes no responsibility for any visitor who may test positive for COVID-19. Failure of the visitor to abide by these conditions will result in a denial of all future entry to visit during the remainder of the admission.
Thank you for allowing us to care for your loved one during this stressful time. Please let us know if you have any questions or concerns.
COVID-19 Vaccination Update
For additional vaccine information, please visit: http://publichealth.lacounty.gov/media/Coronavirus/vaccine/
or call 833-540-0473.
Stay connected with Emanate Health to get the latest news about COVID-19 and other health related information.
Additional COVID-19 information
Effective January 5, 2022
With the COVID-19 omicron variant surging throughout the county and nationally, hospital leadership has chosen to close our hospitals to visitors in order to protect the health and wellness of our patients and staff. The variant is severely impacting the operations of hospitals and health centers throughout the United States. Early this month, the country registered 1 million new COVID-19 cases in a single day dramatizing the contagious nature of the strain.
For these reasons and others, Emanate Health has restricted visitations until further notice at Inter-Community Hospital in Covina, Queen of the Valley Hospital in West Covina and Foothill Presbyterian Hospital in Glendora.
Emanate Health will provide alternative methods for patients to communicate with loved ones, including FaceTime and phone calls.
Visitation is not allowed for inpatients, Emergency Department patients and patients undergoing procedures or tests.
For Surgical Patients
- All patients coming for surgery will be allowed one visitor who can stay with the patients until they undergo surgery.
- Patients who have an outpatient surgery will be allowed one visitor after the surgery is complete.
- Patients who have an inpatient surgery may have one visitor for one hour on the day of surgery.
Exceptions will be made for end-of-life, pediatric patients who are under the age of 17 or patients that are disabled and require a caregiver. Exceptions must be approved by the House Supervisor or Charge Nurse.
The Family Birth & Newborn Center will allow one support person. NICU patients will be allowed one designated visitor at one time.
The Pediatric Unit will continue to allow 2 visitors.
All approved visitors must comply with vaccine or testing requirements per CDPH.
We are not a COVID-19 testing site and we do not offer appointments for COVID-19 testing. If you are experiencing symptoms, please contact your physician or visit the emergency department at any of our hospitals. To find a COVID-19 testing site, visit covid19.lacounty.gov.
Outdoor triage now available
Emanate Health has taken proactive steps to set up outdoor triage tents in order to screen patients who are showing symptoms of COVID-19. This outdoor triage area is created to minimize the spread of COVID-19 between patients, visitors and staff. Our hospitals are screening patients in the outdoor triage tents.
Testing is offered based on the healthcare provider's screening assessment. Not all patients will qualify for testing.
Emanate Health Medical Group wants to protect all of its patients, family members, staff and physicians during this time. Our clinics will see patients for urgent matters and designated visits deemed appropriate to see from 3/16/2020 to 5/1/2020. All other appointments will be cancelled and rescheduled at a later time. We appreciate your understanding during this time. If you need further assistance and questions please feel free to call our office to address your specific questions.
Operating hours are still 8:30 a.m. to 5 p.m., however physicians and staff work shifts are being staggered.
Our community means the world to us. That's why each of the physicians in the Emanate Health Medical Group provide high quality, compassionate care with a patient-first philosophy to the people of the San Gabriel Valley.
Emanate Health Medical Group is an independent medical practice affiliated with Emanate Health.
Classes & events canceled
All classes, events and support groups have been temporarily cancelled. Please visit our Calendar for updated scheduling.
Know the facts about Coronavirus Disease 2019 (COVID-19) and help stop the spread of rumors.
For up-to-date information, visit CDC's COVID-19 situation summary page.
Fact 1 - Diseases can make anyone sick regardless of their race or ethnicity
People of Asian descent, including Chinese Americans, are not more likely to get COVID-19 than any other American. Help stop fear by letting people know that being of Asian descent does not increase the chance of getting or spreading COVID-19.
Fact 2 - The risk of getting COVID-19 in the U.S. is currently low
Some people who have traveled to places where many people have gotten sick with COVID-19 may be monitored by health officials to protect their health and the health of other people in the community.
Fact 3 - Someone who has completed quarantine or has been released from isolation does not pose a risk of infection to other people
For up-to-date information, visit CDC's COVID-19 situation summary page.
Fact 4 - You can help stop COVID-19 by knowing the signs and symptoms:
- Shortness of breath
Seek medical advice if you develop symptoms AND
Have been in close contact with a person known to have COVID-19 or live in or have recently traveled from an area with ongoing spread of COVID-19. Call ahead before you go to a doctor’s office or emergency room. Tell them about your recent travel and your symptoms.
Fact 5 - There are simple things you can do to help keep yourself and others healthy:
- Wash your hands often with soap and water for at least 20 seconds, especially after blowing your nose, coughing, or sneezing; going to the bathroom; and before eating or preparing food.
- Avoid touching your eyes, nose, and mouth with unwashed hands.
- Stay home when you are sick.
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
Page last reviewed: March 1, 2020
Content source: National Center for Immunization and Respiratory Diseases (NCIRD), Division of Viral Diseases
COVID-19 Vaccine Information
Frequently asked questions
Coronavirus is a type of virus that causes diseases of varying severities, ranging from the common cold to more serious respiratory disease. A novel (new) coronavirus is a new strain of coronavirus that hasn’t been identified before in humans.
Coronaviruses are normally found in animals but can be spread to humans. Some coronaviruses are also spread from person to person. Recently, hundreds of cases of pneumonia associated with a novel coronavirus in Wuhan City have been identified.
Human coronaviruses most commonly spread from an infected person to others through:
- Coughing and sneezing
- Close personal contact, such as touching or shaking hands
- Touching an object or surface with the virus on it, then touching your mouth, nose, or eyes before washing your hands
- Rarely, fecal contamination
People who have traveled to Wuhan, China since December 1, 2019, could have been exposed to the virus. Seek medical care if you traveled to Wuhan and develop a fever or respiratory symptoms within 14 days of your return.
- Difficulty breathing
- Severe illness
Complications and outcomes of this virus are still being investigated.
There is no specific treatment for illness caused by a novel coronavirus. However, many of the symptoms can be treated. Treatment will be based on the patient's condition. There is no vaccine for novel coronavirus.
Novel coronavirus infection is rare. Activities that can prevent the spread of more common respiratory infections, like the flu, can be effective at preventing the spread of novel coronavirus. This includes washing your hands, avoid touching your eyes, nose and mouth, and limit close contact with people who are sick.
Follow these rules
- Washing hands with soap and water.
- Clean and disinfect frequently touched
- Avoiding touching eyes, nose or mouth
with unwashed hands.
- Cover your cough or sneeze with a tissue
or your elbow.
- Avoiding close contact with people who
- Staying away from work, school or other
people if you become sick with fever
Follow guidance from public health officials
- L.A. County Department of Public Health: http://publichealth.lacounty.gov/
- California Department of Public Health: https://www.cdph.ca.gov/
- Centers for Disease Control and Prevention: https://www.cdc.gov/
Call you physician or health care provider if you have questions
Don't have a physician? Find one here
Currently at Emanate Health, we are following CDC guidelines for testing, which gives priority for testing sick patients.
Seek medical attention
Speak with a medical professional if you develop any of the symptoms, especially difficulty breathing.
Call your doctor
Before seeking care, call your provider and tell them about symptoms.
Wear a face mask when sick
This step will help your healthcare provider’s office to keep other people in the office or waiting room from getting infected.
Your doctor will screen you for the coronavirus
If you do not have COVID-19 symptoms and/or recent travel to targeted countries, you’ll likely be sent home with instructions to take precautions.
Due to the high volume of tests being processed, the COVID-19 test results may take approximately two to five days. Once we receive the results, your physician will call you.
Ask the Doctor
Information and updates subject to change.
*Disclaimer: The stated testing capabilities within our laboratories are subject to change based on supply and demand for inhouse COVID-19 testing.
If this is a life- or limb-threatening emergency, please call 911.