Novel Coronavirus (COVID-19) Resource Center
Last updated: 5/4/20
Emanate Health is committed to keep you and your loved ones safe. Join us by donating to the COVID-19 Relief Fund. Your donations will be used to purchase supplies, equipment and materials to provide support to patients in this time of true crisis.
Emanate Health's specially trained team of infection control specialists and physicians are closely monitoring for the novel (new) coronavirus (COVID-19) in our community of San Gabriel Valley and the Greater Los Angeles and Inland Empire regions. As your health system, our emergency departments at Queen of the Valley, Foothill Presbyterian and Inter-Community hospitals are prepared to immediately treat the coronavirus (COVID-19).
All of our patients are being screened based on their symptoms, possible exposure and travel history. Our priority is to keep our San Gabriel community healthy.
To learn more about the coronavirus (COVID-19), please hear from our Emanate Health physicians directly through the news interviews and videos posted on this page below. As we are working closely with the Los Angeles County Department of Public Health on this matter, we also encourage you to read their frequently asked questions and answers.
We are not a COVID-19 testing site and we do not offer appointments for COVID-19 testing. If you are experiencing symptoms, please contact your physician or visit the emergency department at any of our hospitals. To find a COVID-19 testing site, visit covid19.lacounty.gov.
Outdoor triage now available
Emanate Health has taken proactive steps to set up outdoor triage tents in order to screen patients who are showing symptoms of COVID-19. This outdoor triage area is created to minimize the spread of COVID-19 between patients, visitors and staff. Our hospitals are screening patients in the outdoor triage tents.
Testing is offered based on the healthcare provider's screening assessment. Not all patients will qualify for testing.
Changes to outpatient services
Emanate Health Medical Group wants to protect all of its patients, family members, staff and physicians during this time. Our clinics will see patients for urgent matters and designated visits deemed appropriate to see from 3/16/2020 to 5/1/2020. All other appointments will be cancelled and rescheduled at a later time. We appreciate your understanding during this time. If you need further assistance and questions please feel free to call our office to address your specific questions.
- From 3/16 to 5/1 we have cancelled all routine visits and non-urgent appointments for a later time. Only urgent, post follow up appointments are currently being seen.
- Operating hours are still 8:30 a.m. to 5 p.m., however physicians and staff work shifts are being staggered.
Our community means the world to us. That's why each of the physicians in the Emanate Health Medical Group provide high quality, compassionate care with a patient-first philosophy to the people of the San Gabriel Valley.
Emanate Health Medical Group is an independent medical practice affiliated with Emanate Health.
Visitor policy updates
Due to COVID-19, we have temporarily updated our visitor policy and are not allowing visitors, with limited exceptions. This is for the safety of our community, patients, physicians and employees.
Pediatric patients under the age of 14 can have one parent visit at a time. Visitation is contingent on the house supervisor or doctor’s discretion as there may be circumstances (i.e., procedure in the room) where visitation would not be allowed.
Only one healthy visitor will be allowed for the following patients: those in labor, delivery, postpartum and recovery units, surgery, out-patient surgery, GI lab, radiology, catheterization lab and for those in the emergency department. There may be exceptions for patients who are receiving end-of-life care at Hospice or who have extraordinary circumstances.
Non-emergency services updates
Elective Surgeries Have Been Canceled
Elective surgeries have been canceled, contact your surgeon’s office for more information.
Classes & events updates
Classes & events canceled
All classes, events and support groups have been temporarily cancelled. Please visit our Calendar for updated scheduling.
Share facts about COVID-19
Know the facts about Coronavirus Disease 2019 (COVID-19) and help stop the spread of rumors.
For up-to-date information, visit CDC's COVID-19 situation summary page.
Fact 1 - Diseases can make anyone sick regardless of their race or ethnicity
People of Asian descent, including Chinese Americans, are not more likely to get COVID-19 than any other American. Help stop fear by letting people know that being of Asian descent does not increase the chance of getting or spreading COVID-19.
Fact 2 - The risk of getting COVID-19 in the U.S. is currently low
Some people who have traveled to places where many people have gotten sick with COVID-19 may be monitored by health officials to protect their health and the health of other people in the community.
Fact 3 - Someone who has completed quarantine or has been released from isolation does not pose a risk of infection to other people
For up-to-date information, visit CDC's COVID-19 situation summary page.
Fact 4 - You can help stop COVID-19 by knowing the signs and symptoms:
- Shortness of breath
Seek medical advice if you develop symptoms AND
Have been in close contact with a person known to have COVID-19 or live in or have recently traveled from an area with ongoing spread of COVID-19. Call ahead before you go to a doctor’s office or emergency room. Tell them about your recent travel and your symptoms.
Fact 5 - There are simple things you can do to help keep yourself and others healthy:
- Wash your hands often with soap and water for at least 20 seconds, especially after blowing your nose, coughing, or sneezing; going to the bathroom; and before eating or preparing food.
- Avoid touching your eyes, nose, and mouth with unwashed hands.
- Stay home when you are sick.
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
Page last reviewed: March 1, 2020
Content source: National Center for Immunization and Respiratory Diseases (NCIRD), Division of Viral Diseases
Frequently asked questions
What is a coronavirus?
Coronavirus is a type of virus that causes diseases of varying severities, ranging from the common cold to more serious respiratory disease. A novel (new) coronavirus is a new strain of coronavirus that hasn’t been identified before in humans.
Who gets coronavirus?
Coronaviruses are normally found in animals but can be spread to humans. Some coronaviruses are also spread from person to person. Recently, hundreds of cases of pneumonia associated with a novel coronavirus in Wuhan City have been identified.
How is coronavirus spread?
Human coronaviruses most commonly spread from an infected person to others through:
- Coughing and sneezing
- Close personal contact, such as touching or shaking hands
- Touching an object or surface with the virus on it, then touching your mouth, nose, or eyes before washing your hands
- Rarely, fecal contamination
People who have traveled to Wuhan, China since December 1, 2019, could have been exposed to the virus. Seek medical care if you traveled to Wuhan and develop a fever or respiratory symptoms within 14 days of your return.
What are the symptoms of disease?
- Difficulty breathing
- Severe illness
Complications and outcomes of this virus are still being investigated.
How is novel coronavirus treated?
There is no specific treatment for illness caused by a novel coronavirus. However, many of the symptoms can be treated. Treatment will be based on the patient's condition. There is no vaccine for novel coronavirus.
How can I protect myself when I travel?
Novel coronavirus infection is rare. Activities that can prevent the spread of more common respiratory infections, like the flu, can be effective at preventing the spread of novel coronavirus. This includes washing your hands, avoid touching your eyes, nose and mouth, and limit close contact with people who are sick.
How do I protect myself and my family from coronavirus?
Follow these rules
- Washing hands with soap and water.
- Clean and disinfect frequently touched
- Avoiding touching eyes, nose or mouth
with unwashed hands.
- Cover your cough or sneeze with a tissue
or your elbow.
- Avoiding close contact with people who
- Staying away from work, school or other
people if you become sick with fever
Follow guidance from public health officials
- L.A. County Department of Public Health: http://publichealth.lacounty.gov/
- California Department of Public Health: https://www.cdph.ca.gov/
- Centers for Disease Control and Prevention: https://www.cdc.gov/
Call you physician or health care provider if you have questions
Don't have a physician? Find one here
Can I be tested to make sure that I don’t have coronavirus?
Currently at Emanate Health, we are following CDC guidelines for testing, which gives priority for testing sick patients.
Seek medical attention
Speak with a medical professional if you develop any of the symptoms, especially difficulty breathing.
Call your doctor
Before seeking care, call your provider and tell them about symptoms.
Wear a face mask when sick
This step will help your healthcare provider’s office to keep other people in the office or waiting room from getting infected.
Your doctor will screen you for the coronavirus
If you do not have COVID-19 symptoms and/or recent travel to targeted countries, you’ll likely be sent home with instructions to take precautions.
When should I expect to receive my COVID-19 test results?
Due to the high volume of tests being processed, the COVID-19 test results may take approximately two to five days. Once we receive the results, your physician will call you.
Information and updates subject to change.
If this is a life- or limb-threatening emergency, please call 911.